Yes we offer bespoke support via text message. No need for raising a ticket and waiting in line behind dozens of other people. We run a business and we understand how stressful it can be to have no emails or no website, especially if you are running an online shop. Its a bad look for your business and we are here to get you back up and running no matter what the cause. Most clients that have issues realise that they have failed to renew a domain or that they didnt realise they were not connected to the internet, and the issue is easily resolved. We are not here to judge, we just get on with helping you and knowing we are only a text message away from help is REAL PEACE OF MIND!